Our work is about getting you results.
We achieve this by building a fruitful, long-lasting relationship where we are always on hand to support you. All of our support packages include the following:
License free, open source expertise
Open source software is the top choice for non-profits because it doesn’t tie you to a particular provider.
You still need a partner to keep your systems up to date and keep you informed of new developments. That’s us.
Secure and reliable hosting
Our fast and robust hosting solutions offer you peace of mind about the security of your data and availability of your site.
Our solutions have an industry leading service level agreement and can scale to meet your requirements as you gain reputation.
You can get in touch whenever you have a question and your response will be dealt with personally by one of our team.
Our support packages exist to give you direct access to a team of experts in digital communications for the charity sector.
We will keep your site in great shape with regular updates and functionality checks. As new stuff becomes available we will let you know. We’ll stay on our toes so you can focus more on engaging with your supporters.
You can choose from a range of support packages that include regular updates and monthly time to deal with any issues that arise.
99.9% uptime guarantee
We offer a 99.9% uptime guarantee. That's good by the way.
This means that your site will be live and accessible 24/7 save the odd blip amounting to no more than two minutes per day on average.
In the last 6 months our support team achieved 100% satisfaction from our entire client base. We make sure we respond to requests within just a couple of hours.
You can secure access affordably by pre-purchasing monthly support time.